Our Guarantees Our Guarantee

Satisfaction Pledge

Stay because you want to, not because you have to.

Many property management companies lock owners into long-term contracts with expensive early termination fees. We think that's backwards. If we're not earning your business every month, you shouldn't be trapped. That's why Danberry offers the Satisfaction Pledge.

The Promise

If at any point you are not satisfied with Danberry's property management services, you may cancel your management agreement with 30 days' written notice. No cancellation fees. No early termination penalties. No fine print designed to keep you locked in.

We believe accountability runs both ways. You trust us with your investment property. In return, we commit to delivering results that justify that trust every single month. The moment we stop earning it, you're free to walk away.

How It Works

1

Talk to Us First

If something isn't meeting your expectations, we want to hear about it. Our team is responsive and committed to resolving concerns quickly. Most issues can be addressed with a single conversation.

2

30-Day Written Notice

If you decide to move on, simply provide 30 days' written notice. This gives us time to ensure a smooth transition — finalizing any pending maintenance, preparing financial records, and coordinating with tenants.

3

Clean Transition

We'll provide a complete transition package including all financial records, tenant lease copies, security deposit documentation, and property condition reports. We make it as easy to leave as it was to get started.

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Why We Can Make This Promise

Our 98% owner retention rate speaks for itself. We don't need contracts to keep our clients — we keep them with results. When owners see their properties managed professionally, their rental income optimized, and their time freed up, they stay.

The Satisfaction Pledge isn't a risk for us; it's a reflection of the confidence we have in our team and our systems. We've been doing this since 1962. We know what works.

Every process we follow — from tenant screening to maintenance coordination to financial reporting — has been refined over six decades of hands-on experience. That track record is why owners trust us, and why the vast majority never leave.

Terms & Conditions

  • Requires 30 days' written notice to Danberry Property Management
  • Any outstanding maintenance or vendor invoices remain the owner's responsibility
  • Active lease agreements with tenants remain in effect and transfer to the owner or new management company
  • Final owner disbursement processed within 30 days of termination
  • Security deposits transferred to owner or successor management company per Ohio law
  • Available on all management plans

Our Other Guarantees

Rent Assurance Guarantee

Your rent is guaranteed even if a tenant we place fails to pay. We cover the difference so your income stays consistent.

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Eviction Protection Guarantee

If a tenant we place requires eviction, we cover the legal costs. You're protected from the expense and hassle.

Learn More

Property Protection Promise

We stand behind every property we manage with regular inspections, preventive maintenance, and accountability for our vendors.

Learn More

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